Research report

10 key issues for working digitally with disadvantaged communities

The Mind the Gap research report presents 10 key issues for working digitally with disadvantaged communities, reflects upon the responsibilities of arts organisations and offers recommendations for institutions looking to implement online participatory projects. 

This report is based upon a literature review of existing research into digital inclusion and exclusion and the use of digital technologies in the Cultural and Creative Industries (CCIs). It furthermore draws upon interviews with organisations and freelance educators delivering online arts education activities and a Europe-wide survey implemented in late 2021. This report aims to provide creative and cultural organisations and policymakers with an analysis of existing barriers to digital participation and actionable recommendations for enabling inclusion.  

The report is available in English, French and Italian.